terms & conditions

health Yes! (the ‘Company’) is a subsidiary or part of Well Served (the ‘Parent Company’). Throughout this Terms and Conditions document, references to ‘health Yes!’ or ‘Company’ shall also include Well Served.

Acceptance of Terms:

By accessing and using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

Ordering and Delivery:

1. Orders: You may place orders for wraps and bowls through our website or online partners. By placing an order, you confirm that all the information provided is accurate and complete.
2. Delivery: We strive to deliver your orders promptly within the specified time frame. However, delivery times may vary based on factors beyond our control.

Payment and Pricing:

1. Payment: All payments are processed securely through authorised payment gateways. By completing a transaction, you authorise us to charge the specified amount to your chosen payment method.
2. Pricing: Our prices are subject to change without prior notice. The final price displayed at checkout is inclusive of taxes and delivery charges, if applicable.

Food Allergies and Dietary Preferences:

1. Allergies: It is essential to inform us about any food allergies or intolerances before placing an order. While we take utmost care to prevent cross-contamination, we cannot guarantee a completely allergen-free environment.
2. Dietary Preferences: We offer options for various dietary preferences; however, specific customizations may be limited based on the ingredients available.

Cancellations and Refunds:

1. Cancellations: You may cancel an order before it is processed by contacting our customer support team. A cancellation fee may apply for orders cancelled after a certain point in the preparation process.
2. Refunds: Refunds will be issued in accordance with our Refund Policy. If applicable, the refunded amount will be credited back to your original payment method.

Intellectual Property:

All content, logos, and trademarks displayed on our website are the property of the company and protected under copyright laws. Any unauthorised use is strictly prohibited.

User Conduct:

You agree to use our website for lawful purposes only. Any misuse, harassment, or unauthorised access is not permitted and may result in the termination of your account.

Limitation of Liability:

1. Our liability is limited to the value of the products ordered. We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
2. We do not guarantee the availability of all menu items at all times, as ingredients may be subject to seasonal availability and market conditions.

Governing Law:

These Terms and Conditions are governed by the laws of [Your Jurisdiction], and any disputes arising shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

Modifications to Terms:

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.